Before your camper is enrolled in camp
Is my camper eligible to come to camp?
Attending campers must be 6 months out from the death of their person by the start date of the program they are applying to. Experience Camps is open to campers who are rising 4th-12th grade (depending on location) who’ve experienced the death of a parent, sibling or primary caregiver. To participate in the Experience Camps leadership program (LIT) for rising 12th graders, campers must attend at least one year of camp beforehand. You can view all program dates, locations, and grades here.
The dates for camp conflict with school or other plans. Can I attend another program?
Yes. Your child can go to another program location. We do, however, encourage campers to attend the camp closest to their geographic region because we provide bus transportation to camp AND there are regional reunion events for campers during the year they can attend and reconnect with fellow campers. Experience Camps is unable to offer travel scholarships to campers outside of a program’s geographic region.
I submitted an application for my camper. Now what?
Returning camper applications are typically processed within 24-48 hours of receipt. Experience Camps will email you with either an enrollment or waitlist confirmation once the application is processed. For new campers, Experience Camps requires an intake interview with the camper’s caregiver. You will receive an email from firstname.lastname@example.org with information about scheduling that call. If you did not receive an email please check your spam folder and if you still don’t see it, email us at email@example.com.
My camper is on the waitlist. When will I find out if they are enrolled?
When a spot becomes available for your camper they will be enrolled, and you will receive a confirmation email and text. Enrollment closes for each program 2 weeks prior to opening day. If your camper has not been enrolled by that point, you will receive an email with instructions on how to apply for camp next year.
My camper identifies as a part of the LGBTQIA+ community. Is Experience Camps affirming of LGBTQIA+ identities?
Yes, our organization recognizes that grief and loss impacts everyone and our programs are affirming of all of our campers and families identities. Our staff are trained to create safety and inclusivity at camp and our programming is designed with the intention of inviting campers LGBTQIA+ identities in. Your Clinical Directors are available if you’d like to talk more about your camper’s needs or concerns.
My camper does not identify as the gender they were assigned at birth or they identify as non-binary. Which program should I apply for?
All grieving kids, of all genders, are welcome to apply and come to camp. While our camp programs are split between boys and girls, your camper can choose which program they feel most comfortable attending and will self-select when they apply.
Does the staff have experience with bereavement counseling?
All of our bunk counselors participate in a grief training program led by our licensed clinical mental health professionals who specialize in grief work. A number of our volunteers have also experienced the death of a parent or sibling personally and wish to share their experiences with campers.
Once your camper is enrolled in camp
I forgot my password to my CampInTouch account. What do I do?
If you forgot your password or get locked out of your account email firstname.lastname@example.org for a reset.
Why can't I see my camper's forms?
If you’re logging into your CampInTouch account, forms will be available in the Spring, typically in April. You will receive an email from Experience Camps when the forms are available.
I’m not receiving emails from Experience Camps or they are going to spam. How can I fix this?
Sometimes certain email providers filter ExCamps emails into a “Promotions” folder. See here for a step-by-step guide to ensure our emails land in your primary inbox. If you need help, reach out to email@example.com.
Where can I find the packing list?
Packing lists can be found by logging into your CampInTouch account and accessing your program-specific Caregiver Handbook
How does my camper get to and from camp?
Details on transportation options including designated bus stops can be found by logging into your CampInTouch account and accessing your program-specific Caregiver Handbook.
Any specific instructions for my camper who is flying to camp?
Does Experience Camps offer financial aid for travel?
Travel scholarship applications are available in the Spring, and are reviewed and processed on a case-by-case basis. The 2023 travel scholarship can be found here. Scholarships are first-come first-served.
I enrolled my camper and they are refusing to go. How do I help them?
Having cold feet about coming to camp is a natural response. You can reach out to the clinical director of your camper’s program for more guidance on easing their anxieties and answering any questions they have. At the end of the day, camper participation should feel voluntary and the best outcomes result from campers who want to come to camp and don’t feel coerced by their caregivers.
Is there a way for my new camper to connect with returning campers before they arrive at camp?
We will host a Spring Camper Meet Up for new & returning campers and caregivers. There will also be opportunities to connect virtually prior to camp.
Can I contact my camper during camp?
Cell phones and other electronic devices are not permitted at camp. Please do not send campers with cell phones unless your camper is flying to camp. Phones will be stored safely and returned at the end of camp. Your child will not have the opportunity to call home during camp. The directors will be in touch if there are any issues. No news is good news! See your Caregiver Handbook for additional information on communication during the week of camp.
How do I view photos of my camper at camp?
Download the Campanion app on your mobile device at campanionapp.com. Install the app, sign in using your same login for CampInTouch, and upload a photo of your camper to train the *amazing* Face Finder system to quickly find your campers in our summer photos! You can also fill out all of your forms on the app.
Can I get contact information of the kids in my camper’s bunk so they can stay in touch?
After camp, we will email the contact information so that your camper can stay in touch with their bunkmates and friends from camp. If you would prefer that your information NOT be included in this list, you can reply to the email to opt out of the bunk contact list.
Are campers required to have a COVID-19 vaccine to come to camp?
At this time, we are not requiring pre-camp COVID testing or COVID vaccines for campers. For the well-being of our campers, their families, and our staff, we strongly encourage all eligible campers to get vaccinated.
If your child is exhibiting symptoms or tests positive for COVID-19, they may be quarantined as recommended by our medical staff. With a confirmed positive test, you will be required to make immediate arrangements to pick up your child within 36 hours of notification. This includes campers who have flown to camp.
We will continue to follow the recommendations of the CDC and our medical advisors. We reserve the right to amend these requirements at any time based on those recommendations.
How will you keep my camper safe this summer?
Your camper’s health and safety is our number one priority. Click here to learn more about camper safety guidelines and protocols.
While we will use our best efforts to keep your child safe from the COVID-19 virus, we cannot promise or guarantee that this or any other pathogen will not enter camp, and that by the very nature of the interactions that take place in the camp environment, there is always a risk of your child becoming ill with this or any other communicable disease. We want you to be fully aware of this risk in making the decision to send your child to camp this summer and ensure that you are willing to assume and accept that risk on your child’s behalf.